Privacy Policy

Introduction

The website www.livstory.eu is managed by S.C. TRINITARIO S.R.L. with registered office in Brasov, str. 13 Decembrie, no. 127, commercial space 4, bl. 3, ground floor, Brasov County.

Registration number with the Bucharest Trade Register: J8/1644/09.06.2021, CUI 44413432

Your privacy is important to us. This privacy policy explains the personal data that SC TRINITARIO SRL processes, the way in which they are processed by SC TRINITARIO SRL,. and for which purposes.

References to the services of SC TRINITARIO SRL, in this policy include the services, websites, applications and software programs of SC TRINITARIO SRL,

Please read the specific details of the services in this privacy policy which provide additional relevant information. This commitment applies to SC TRINITARIO SRL’s interactions with you and to the SC TRINITARIO SRL products listed below, as well as to other SC TRINITARIO SRL products that include this commitment.

The personal data we collect

SC TRINITARIO SRL collects data from you through our interactions with you and through our services, for various purposes described below, including operating efficiently and providing you with the best experiences with our products. You provide some of this data directly, for example, when you create an account on the site, submit a search query, place an order or contact us for support. Some of this data is obtained by collecting data about your interactions, how you use and your experience with our products and communications.

We rely on various legal reasons and permissions (“legal bases”) for data processing, including, with your consent, striking a balance between legitimate interests, the need to enter into and perform contracts and compliance with legal obligations, for various purposes, which are described below.

We also obtain data from third parties. We protect data obtained from third parties in accordance with the practices described in this commitment, as well as any additional restrictions imposed by the data source. These third-party sources vary over time and include:

  • Data brokers from whom we purchase demographic data to supplement the data we collect.
  • Services that make user-generated content on their service, such as local business reviews or public social media posts, available to others.
  • Communications services, including email and social media providers, when you give us permission to access your data on such third-party services or networks.
  • Service providers that help us determine the location of your device.
  • Partners with whom we co-brand services or engage in joint marketing activities.
  • Developers who create experiences for our products and services

When you are asked to provide personal data, you can refuse. Some of the features of our services require certain personal data to operate and be provided to you. If you choose not to provide data that is necessary to operate and provide a service or feature to you, you may not be able to use that service or feature. Similarly, where we are required by law to collect personal data or to enter into or perform a contract with you and you do not provide that data, we will not be able to enter into that contract; or, if this relates to an existing service you are using, we may suspend or terminate it. We will notify you at that time if applicable. Where providing this data is optional and you choose not to share personal data, features that use that data, such as personalization, will not function for you.

The data we collect depends on the context of your interactions with SC TRINITARIO SRL,. and the decisions you make (including your privacy settings), the services and features you use, and applicable law.

The data we collect may include the following:

  • Name and contact details. Your first and last name, email address, postal address, telephone number and other similar contact details.
  • Credentials. Passwords, password hints and similar security information used to authenticate and access your account on the www.livstory.eu website
  • When you contact us, for example to receive customer support, it is possible that chat sessions with our representatives will be monitored and recorded.
  • Searches and orders. Search queries and orders when you use SC TRINITARIO SRL services, using search or productivity-related functionalities.
  • Feedback and ratings. Information you provide to us and the content of messages you send to us, such as feedback or survey data you write.

The statistical data we collect may include the following:

  • Interactions. Data about how you use SC TRINITARIO SRL products,
  • Device, connectivity and usage data. Data about your device and the product and features you use, including information about the hardware, browser and operating system used.
  • Data about the pages on our site that you visit.
  • Location data. Data about the location of your device, which may be precise or imprecise.
  • Other inputs. Other inputs provided when you use our services.

Personal data and statistical data are distinct, and we do not make any connections between them. For example: we know how many users use a mobile device and we can make a top of the pages by the number of visitors, but we cannot know which device a particular user uses and which pages he opened.

We do not collect or process sensitive data such as: race or ethnicity, religious or philosophical beliefs, sexual life and orientation, health, genetic data, criminal offenses, etc.

How we use personal data

SC TRINITARIO SRL uses the data it collects to provide you with rich and interactive experiences. Specifically, we use the data to:

  • Provide our services and support.
  • Improve and develop our services;
  • Personalize our services and make recommendations
  • Provide you with advertising and marketing content, including sending promotional communications, targeting advertising, and presenting relevant offers.

We also use data to conduct our business, and this includes analyzing our performance, fulfilling our legal obligations, developing our workforce, and conducting research.

When we process personal data about you, we do so with your consent and/or as necessary to provide the services you use, to conduct our business, to fulfill our contractual and legal obligations, to protect the security of our systems and our customers, or to fulfill other legitimate interests of SC TRINITARIO SRL, as described in this section and in the “Reasons why we share personal data” sections below.

More information about the purposes of processing:

  • Personalization. Some services include personalized features, such as recommendations that improve productivity and usability. These features use automated processes to adjust product experiences based on data we have about you, such as inferences we make about you and how you use the product, your activities, interests, and location.
  • Service Development. We use data to develop new services. For example, we use data, often de-identified, to better understand our customers’ needs that can inform the development of new services.
  • Customer support and consulting.
  • Promotional communications. We use the data we collect to deliver promotional communications. You can sign up for email subscriptions and choose whether you want to receive promotional communications from SC TRINITARIO SRL, by email, SMS, regular mail, and telephone.
  • Business reporting and operations. We use data to analyze our operations and to perform business intelligence procedures. This allows us to make informed decisions and create reports about the performance of our business.
  • Compliance with legislation. We process data to comply with the law. For example, we use customer age to ensure that we comply with our obligations to protect children’s privacy. We also process contact information and credentials to help customers exercise their data protection rights.

The reasons why we share personal data

We share your personal data with your consent or if it is necessary to complete a transaction or provide a service you have requested or authorized.

We also share data with vendors or agents who work on our behalf for the purposes described in this commitment. For example, companies we have hired to provide customer support services or to help protect and secure our systems and services may need access to your personal data in order to provide those functions. In such cases, these companies must comply with our data privacy and security requirements and are not allowed to use the personal data for any other purpose.

Finally, we will retain, access, transfer, disclose personal data when we believe in good faith that doing so is necessary to:

  • to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
  • to protect our customers, for example, to prevent attempts to defraud users of our services or to help prevent loss of life or serious injury;
  • to operate and maintain the security of our services, including to prevent or stop an attack on computer systems or networks; or
  • to protect the rights or property of SC TRINITARIO SRL, including enforcing the terms of use of the services.

Please note that some of our products include links to third-party products that have privacy practices that differ from those of SC TRINITARIO SRL. If you provide personal data to any of these products, your data is governed by their privacy policies.

Your rights

Right of access to personal data – you have the right to obtain, upon request (free of charge, for one request per year), confirmation of whether or not personal data is being processed by SC TRINITARIO SRL, as well as the following information:

  • information regarding the purposes of the processing, the categories of data concerned and the recipients or categories of recipients to whom the data are disclosed;
  • communication in an intelligible form of the data that are the subject of the processing, as well as any available information regarding the origin of the data;
  • information on the principles of operation of the mechanism through which any automatic processing of your data is carried out;

Right to rectification of personal data – you have the right to obtain, free of charge, through a written request (email or paper), dated and signed:

  • rectification, updating, blocking or deletion of data whose processing is not in accordance with the law, in particular incomplete or inaccurate data;
  • transformation into anonymous data of data whose processing is not in accordance with Law no. 677/2001;
  • notification to third parties to whom the data have been disclosed, unless such notification proves impossible or does not involve a disproportionate effort compared to the legitimate interest that could be harmed.

Right to object – you have the right to object at any time, by means of a written request (email or paper format), dated and signed, for justified and legitimate reasons related to your particular situation, to the processing of data concerning you, except in cases where there are legal provisions to the contrary. In case of justified opposition, the processing can no longer concern the data in question.

You also have the right to object at any time, free of charge and without any justification, to the processing of data concerning you for direct marketing purposes, on behalf of the operator or a third party, or to their disclosure to third parties for such purposes.

The right to be forgotten – you have the right to request the deletion of personal data for the following reasons:

  • no longer necessary for the purposes for which they were collected/processed
  • withdrawal of consent and there is no other legal basis for the processing
  • objection to processing
  • data processed unlawfully

Right to data portability – you have the right to receive your personal data in a structured format that can be automatically read by another controller, where technically feasible.

You may have these rights under applicable law, including the EU General Data Protection Regulation (GDPR), but we offer them regardless of your location.

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be retrieved by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that will uniquely identify your computer, but may also contain other information. Some cookies are placed by third parties acting on our behalf. We use cookies and similar technologies to store and honor your preferences and settings, provide you with the ability to sign in, provide interest-based advertising, combat fraud, analyze how our products are performing, and fulfill other legitimate purposes described below.

How we use cookies and similar technologies

SC TRINITARIO SRL uses cookies and similar technologies for several purposes, depending on the context or product, including:

  • Storing your preferences and settings. We use cookies to store your preferences and settings on your device and improve your experience. Saving your preferences with cookies, such as your preferred language, helps you avoid having to set your preferences repeatedly.
  • Login and authentication. We use cookies to authenticate you. When you log in to our website using an account, we store a unique ID number and the time of your login in an encrypted cookie on your device. This cookie allows you to move from page to page on the site, without having to log in again on each page. You can also save your login information so that you do not have to log in each time you return to the site.
  • Social networks. Some of our websites include social media cookies, including those that allow users logged into the social media service to share content through that service.
  • Feedback. SC TRINITARIO SRL uses cookies to allow you to provide feedback on a website.
  • Advertising. SC TRINITARIO SRL uses cookies to record the number of visitors who have clicked on an advertisement and to record which advertisements you have seen, for example, so that you do not see the same advertisement repeatedly.
  • Statistics. We use first-party and third-party cookies, as well as other identifiers, to collect usage and performance data. For example, we use cookies to count the number of unique visitors to a web page or service and to create other statistics about the operations of our products.

Performance SC TRINITARIO SRL uses cookies to understand and improve how our products work. For example, we use cookies to collect data that helps balance server load; this helps us ensure that our sites remain functional.

Some of the cookies we commonly use are listed below. This list is not exhaustive, but is intended to illustrate the main purposes for which we typically set cookies. If you visit one of our websites, the website will set some or all of the following cookies:

  • CONSENT, cookie_consent – remembers that you have agreed to the use of Cookies
  • PHPSESSID – cookie used to remember the session when browsing the site
  • NID, UID, UIDR, __cfduid, __hstc – session identifiers used in advertising by Google, Facebook, or others.
  • XSRF-TOKEN, contact-form-token – secure order or contact forms